The main purpose of the helpline is to provide Polish people who are experiencing domestic violence with a confidential contact, which will allow them to talk about their situation in their native language and to obtain information about available help and support. It will co-operate with English and Polish organisations and support groups with the aim of referring victims to them. Helpline staff speak Polish. They offer support to Polish people living in the UK.
The project is carried out by Polish website Nowe Życie Bez Przemocy (A New Life Without Violence) in co-operation with Cheshire Without Abuse.